Genesys Private Fund has implemented a transparent return policy. In case you are not satisfied with our service level, you can request a return.
If an account was funded via debit or credit card the funds can be refunded to the card.
Please contact Genesys Acconting Department or Support Department in this case.
Your request will be reviewed within 5 business days and replied to in a timely manner. Please note that any violations of Genesys Customer Agreement or Terms of Business or any other legal regulations cannot be a subject to return request. The same applies to any profits or losses received as a result of the trading activity.
This policy can be modified or edited without prior notice.